Privacy, explained clearly.

• Enquiry and contact details: name, company, role, email address, telephone number and country.
• Project information: product interests, quantities, project stage, timing, drawings, reference images and other information you choose to provide.
• Technical information: IP address, browser and device information, referring page, requested pages, timestamps and basic server logs used to operate and protect the website.

• To answer enquiries, prepare product information, samples, quotations and project support.
• To take steps requested before entering into a contract and to perform business agreements.
• To maintain customer and professional relationships, improve our services and protect the website.
• To meet accounting, tax, regulatory and other legal requirements.
• To send optional marketing communications only where permitted; you may opt out at any time.

Where the GDPR applies, processing may be based on steps taken at your request before a contract, performance of a contract, compliance with legal obligations, our legitimate interests in operating and developing a responsible B2B lighting business, or your consent where consent is required.

When we rely on legitimate interests, we consider the impact on your rights and interests. Consent may be withdrawn at any time without affecting earlier lawful processing.

Information may be handled by authorised staff and trusted providers supporting website hosting, email, IT security, document storage, logistics, professional advice or project delivery. Providers may use information only for the agreed service and must protect it appropriately.

We may also disclose information where required by law, to protect legal rights, or in connection with a genuine corporate transaction. We do not sell personal information.

INDLEDs is based in Shenzhen, China. If you contact us from the European Economic Area, the United Kingdom or another jurisdiction, your information may be transferred to and processed in China.

Where applicable law requires it, we use appropriate contractual, organisational and technical safeguards for international transfers. You may contact us for more information about the safeguards relevant to your data.

We keep enquiry, project, customer, supplier and transaction information only for as long as it is reasonably needed for the relevant relationship and for applicable accounting, tax, warranty, regulatory or legal requirements. Basic security logs are retained for an appropriate operational period.

We may retain limited information where necessary to establish, exercise or defend legal claims. Information is deleted or anonymised when it is no longer reasonably required.

The public website has no enquiry form and does not currently use Google Analytics, behavioural advertising or marketing cookies. Email links open your own email application; INDLEDs receives personal information only when you choose to send the message. Administrative login cookies apply only to authorised website users.

If analytics, embedded media, external font services, marketing tools or other non-essential cookies are introduced, this notice and the site’s consent controls should be reviewed before those tools are activated.

Depending on the law that applies, you may have rights to request access, correction, deletion, restriction or portability of personal information, and to object to certain processing. You may withdraw consent and opt out of direct marketing at any time.

Send requests to [email protected]. We may need reasonable information to verify your identity. You may also complain to the data protection authority in the country where you live or work. We do not use website enquiry data for solely automated decisions producing legal or similarly significant effects.

We use reasonable technical and organisational measures intended to protect information against unauthorised access, alteration, loss or misuse. No internet transmission or storage system can be guaranteed completely secure.

We may update this notice when the website, our services or legal requirements change. The revision date at the top shows when it was last updated.